Cape Cod Systems Company: Providing safety solutions for hospital, nursing home and construction industry. Suppliers of Corner guards, wall guards, mats, handrails and more.
NATIONWIDE DISTRIBUTION
& FRIENDLY PERSONAL SERVICE
Live Chat Support Software
Toll-free: 1-888-227-8555
Watch for the Quick-Ship! symbol for products that ship immediately
Many products available for Quick-Ship! Watch for this icon throughout the site.

Industrial Safety Supply

Policies

IMPORTANT INFORMATION REGARDING CAPE COD SYSTEM CORPORATION'S RETURN POLICY
Please, Inspect First!

As soon as you receive your products, it is your responsibility to count all boxes and inspect for
visible damage or shortages before signing the UPS Registry or Bill of Lading. Damage should be noted
on the Bill of Lading. Report all product damage or shortages within 10 days of receiving shipment.
Call a Customer Care Specialist at 888-227-8555 or
contact us.


UPDATED PRODUCT RETURN POLICY (February 2012)
1. Custom and Non-Stocked products are not returnable. Custom and Non-Stocked products include Non-Stocked heights, lengths and colors; Custom cuts, bends, colors, fabricated and designed product which are non-returnable/non-refundable. All Anti-Ligature Products are custom products and are non cancelable and non returnable.

2. Due to the custom nature of JointMaster products the following items are non-returnable; Fire blankets, factory transitions, bellow systems, foam systems and compression seals.

3. All other returns are at the discretion of Cape Cod Systems Corporation, and are reviewed on an individual order basis. Some of the factors considered are color, style and quantities of the production run.

4. All requests to return product must be made within 90 days of receiving the product.

5. Contact a Customer Care Specialist at 888-227-8555 or 
contact us to initiate a
request for a Return Authorization.

6. If the return is approved, authorization paperwork will be faxed to you. The paperwork will include:
Request to Return Material form, RMA label, bill of lading and/or call tags, as applicable. Cape Cod Systems Corporation will organize the shipping and pick up by the appropriate carrier.

a. A restocking fee will be charged in addition to the return shipping costs. The restocking fee is
based on the number of days which have elapsed between the date you received the material and
the date when your returned material is physically received by Cape Cod Systems Corporation.

 

1-10 days = 25% + shipping
11-30 days = 30%  + shipping
31-59 days = 50% + shipping
60 days and over  =  NO RETURNS ACCEPTED


b. Product must be returned and received by Cape Cod Systems Corporation in good condition and pass our Quality inspection. Damaged product will not be credited. A Customer Care Specialist will notify you of
the inspection results.

c. Product for return must be accompanied by all completed paperwork. No collect shipments will
be accepted.

Please call a Customer Care Specialist at 888-227-8555 or
contact us.

Mailing Address:
Cape Cod Systems Corporation
100 Ripley Rd.
P.O. Box 276
Cohasset, MA 02025
Telephone: 508-888-8555
Fax: 508-888-8140
Email: Cape Cod Systems

Product samples can be shipped within 24 hours and our quick ship products ship in 3 business days. We also offer free estimates and expert installation.

Local Phone Numbers:
Cape Cod and Cohasset, MA: 508-888-8555
Naples, FL: 239-596-3933
New York City: 212-355-1111
Washington DC: 202-291-5555
Connecting all offices:
Toll Free: 1-888-227-8555